Learn to identify the signs of elder abuse and better protect your elder members.

The average age of credit union members continues to rise, and there are always special challenges in meeting the needs of our more senior members. Unfortunately, news reports are increasing about seniors who have become victims of elder abuse. Many states have enacted laws that require credit unions to identify and prevent the financial exploitation of our senior members. Can federal regulation be far away? While elder abuse can take many forms, it usually involves someone in a position of trust to the victim. Whether required by law or not, credit unions are in a unique position to identify and combat this growing problem. Do you understand your obligations and are you prepared to meet the needs of your most vulnerable members?

During this webinar, you will learn to:

• Understand the elements of elder abuse
• Conduct an abuse risk assessment
• Identify abuse
• React to elder abuse
• Educate staff and members
• Reduce the burden of compliance

Archived CUNA Webinars enable staff to pick up new skills and keep up with daily responsibilities. Viewing a archived webinar will enable you to see and hear a presentation, questions of the instructor, and refer to handouts. You need only a computer with an Internet connection and speakers. If you have a computer projection screen, it's easy to provide this training to a whole roomful of staff! Use our 90- to 120-minute archived webinars as part of a full day of training by gaining knowledge and ideas at the webinar, then spend some time discussing how the new information applies to your credit union.

A single session archived webinar will be made available usually within 48 hours of the live event and a two session archived webinar will be made available within 48 hours of the conclusion of the second session. By registering for this archived webinar, you will receive unlimited access until the end date listed above. No access to this archived webinar is provided after the end date listed above.

Access this archived webinar

This webinar will provide valuable information to credit union compliance staff and management, state credit union league compliance staff and management and frontline managers responsible for training tellers and member service officers.

Affiliation with CUNA/League is required for attendance.

David Reed

Attorney, author, consultant and nationally recognized speaker, David is a partner in the law firm of Reed and Jolly, PLLC and founder of CU Doctor, a full service credit union consulting practice. Through Reed and Jolly, David provides guidance to credit unions concerning a variety of matters including the establishment and revision of credit union policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters and corporate governance.

David is particularly noted as an expert in the areas of credit union operations, bankruptcy and collections. He has been selected to train NCUA Field Examination and Audit Staff on numerous issues including ID Theft Red Flags, S.A.F.E Act, Third Party Contract Management and Bankruptcy matters.

Cancellations received in writing (via fax 608-231-4327) before May 31, 2012 are eligible for a refund of the amount paid minus a $50 administrative fee. No refunds will be granted for cancellation requests received on or after May 31, 2012 or for registrations received on or after May 31, 2012. Substitutions are accepted anytime prior to May 31, 2012 at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing.